Bricolapp Compliance Policy

Last Updated: June 2025

At Bricolapp, we are committed to the highest standards of integrity, transparency, and legal compliance. This page aims to clarify our adherence to applicable legal and regulatory requirements in the Kingdom of Morocco, as well as our internal principles that ensure a safe and fair environment for all our users.

1. Our Commitment to Laws and Regulations

Bricolapp adheres to all applicable laws and regulations in the Kingdom of Morocco, including but not limited to:

• Law No. 09-08 on the Protection of Individuals with regard to the Processing of Personal Data: We are committed to protecting your personal data and processing it responsibly in accordance with this law. Our Privacy Policy details how we collect, use, store, and share your personal information.
• Laws related to Electronic Transactions and the Exchange of Legal Data via Electronic Means: We ensure that all transactions and interactions within the App comply with the legal frameworks governing e-commerce and digital exchanges.
• Consumer Protection Laws: Although Bricolapp acts as an intermediary connecting service providers and clients, we encourage fair and transparent practices among users and support the consumer’s right to quality service and fair dealing.
• Labor and Social Security Laws (for Service Providers): We remind service providers that they are responsible for complying with all laws related to labor, taxes, social security, and any professional licenses required for their field of work. Bricolapp is not considered an employer of service providers.

2. Integrity and Security

• Data Protection: We employ robust technical and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly updated to address potential security threats. For more details, please refer to our Privacy Policy.
• Fraud and Misuse Prevention: We implement systems to detect and prevent fraudulent or illicit activities within the App. The use of the App for any illegal or unethical purposes is prohibited.
• Review and Audit: We conduct periodic reviews to ensure our ongoing compliance with evolving laws and regulations, and to identify any areas requiring improvement in our practices.

3. Transparency and Accountability

• Transparency of Terms: We are committed to providing our Terms of Service, Privacy Policy, and Cookies Policy in a clear and understandable manner to all users. These documents are readily available within the App.
• Complaint Handling: We provide clear channels for users to report any violations, inappropriate practices, or compliance-related issues. We will handle all complaints seriously, investigate them, and take appropriate action.
• Cooperation with Authorities: We cooperate fully with Moroccan judicial and security authorities in case of legal investigations related to illicit activities on our platform. User data may be shared with these authorities upon request in accordance with legal procedures.

4. User Responsibility

As a user of the Bricolapp app, you are responsible for complying with these terms and policies. This includes:

• Providing accurate and truthful information upon registration and when using the App.
• Using the App for legitimate purposes only.
• Respecting the rights and privacy of other users.
• Reporting any suspicious or illegal activities you observe.

5. Contact Us

If you have any questions or concerns regarding Bricolapp’s commitment to compliance or any of our policies, please contact us